Find information about shipping methods, delivery timeframes, and shipping availability for products offered by MotherBees and our trusted marketplace partners.
MotherBees is committed to delivering your order as quickly and safely as possible. Because we offer products from both MotherBees and carefully selected marketplace partners, shipping methods, processing times, and delivery schedules may vary by product.
We encourage you to review the shipping information provided on each product page before placing your order.
Shipping Availability
MotherBees ships nationwide within the United States unless otherwise stated on the product page.
Certain products, including fresh or frozen meal packages and items fulfilled by marketplace vendors, may have shipping restrictions or limited delivery areas. If a product has specific shipping limitations, they will be clearly noted on its product page.
Products from Multiple Vendors
MotherBees offers products from a variety of trusted vendors and partners.
As a result:
- Products in the same order may ship separately.
- Processing and delivery times may vary depending on the vendor.
- You may receive multiple shipments and separate tracking numbers for a single order.
- Shipping rates and delivery options may differ by product.
Please refer to the individual product page for shipping details specific to that item.
Processing Times
Order processing times vary depending on the product and the vendor fulfilling your order.
Estimated processing times are provided on the applicable product page whenever possible.
Business days do not include weekends or U.S. holidays.
Shipping Methods
Available shipping methods and estimated delivery times are determined based on the product and your delivery address.
Delivery estimates are provided by the shipping carrier and are intended as estimates only. Delivery dates are not guaranteed.
Shipping Delays
While we work closely with our vendors and shipping partners to deliver orders promptly, delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather
- Carrier delays
- Supply chain disruptions
- High order volumes
- Holidays
- Natural disasters or other unforeseen events
MotherBees is not responsible for delays caused by shipping carriers or circumstances outside our reasonable control.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
MotherBees is not responsible for delayed deliveries, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us immediately at support@motherbees.com. While we will do our best to update your order, we cannot guarantee changes once an order has entered processing.
Perishable Products
Certain food products, frozen meals, and other perishable items require prompt handling upon delivery.
Customers are responsible for ensuring that someone is available to receive perishable shipments when appropriate.
MotherBees is not responsible for spoilage resulting from:
- Missed deliveries
- Incorrect shipping addresses
- Packages left unattended after delivery
- Improper storage after delivery
Once a perishable order has been delivered to the address provided, responsibility for proper handling and storage transfers to the customer.
Lost or Missing Packages
If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend that you:
- Check around your delivery location.
- Ask household members or neighbors if they accepted the package.
- Contact the shipping carrier for additional delivery information.
- If you still need assistance, contact us at support@motherbees.com.
We are happy to assist in working with the shipping carrier to investigate the issue. However, we cannot guarantee replacement or reimbursement for packages that the carrier confirms as delivered.