Learn how we process orders, accept payments, and handle order changes to ensure a smooth shopping experience.
Thank you for shopping with MotherBees. We strive to make your shopping experience simple, transparent, and enjoyable. Please review this Purchase Policy before placing an order on www.motherbees.com.
Order Acceptance
All orders are subject to acceptance and product availability.
After you place an order, you will receive an email confirming that we have received your order. This confirmation does not mean your order has been accepted. MotherBees reserves the right to accept, decline, or cancel any order for reasons including, but not limited to:
- Product availability
- Payment authorization issues
- Pricing or product description errors
- Suspected fraudulent activity
If an order is canceled after payment has been processed, a full refund will be issued to your original payment method.
Pricing
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
Although we make every effort to ensure pricing accuracy, errors may occasionally occur. We reserve the right to correct pricing or product information errors and to cancel or modify affected orders.
Payment
Payment must be successfully authorized before your order is processed.
We accept the payment methods displayed during checkout. Your payment information is processed securely through our trusted payment providers. MotherBees does not store your complete payment card information.
Order Changes and Cancellations
We begin processing orders shortly after they are placed.
If you need to modify or cancel an order, please contact support@motherbees.com immediately.
While we will do our best to accommodate your request, changes or cancellations cannot be guaranteed once an order has entered processing or has been shipped.
Product Availability
Occasionally, products may become unavailable after an order has been placed.
If this occurs, we will notify you promptly and offer an appropriate resolution, such as a refund, substitution (with your approval), or cancellation.