Purchase Policies

Purchase Policy

If you’re unhappy with your order, we're here to help! 

We offer free exchanges for a different product, or for store credit within 2 days of receiving your delivery. We’re sorry, but we do not offer refunds after delivery.

To initiate an exchange within 2 days of receiving your products: please send an email to info(@)motherbees.com with the subject line: “Exchange Products.” Our customer service team will return your email within 24 hours. 

Electronic Gift Card Policy:

Our Gift Cards, Gift Certificates, and/or PayPal Gifts Amounts are all non-refundable and cannot be exchanged for cash. These sales are final. 

Local Food Delivery Cancelation Policy:

Good food takes time to prepare. If you need to cancel your order, please do so a minimum of 72 hours before your scheduled delivery date. To cancel, email info(@)motherbees.com by midnight, 72 hours before your next delivery date.

 

Note: MotherBees is not responsible for any stolen or spoiled food once the order leaves our commercial kitchen.

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